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Delivery Within United States
Only
Our business days are Monday through Friday.
We offer regular next day delivery to: Ann Arbor, Buffalo, Chicago,
Cincinnati, Cleveland, Columbus, Detroit, Fort Wayne, Indianapolis, Pittsburgh, Louisville plus the entire states of Ohio and Michigan. Most of the east coast (NYC, Philadelphia, Washington DC, Boston, Atlanta, Baltimore, Raleigh-Durham to name a few) are all regular 2 day destinations. For all areas in the US we also offer Standard Next Day, 2-day and 3-day Fedex Air delivery services for when you absolutely need the gift
there sooner then the regular ground delivery time.
The transit chart below shows when you can expect your order to be
delivered depending on what method you choose to ship and what time
of day you place your order.
| |
Arrival
based on delivery method you choose |
|
Before 2:00 PM EST* |
Will
Ship On |
Regular Delivery
(see map below) |
|
3
Business
Days |
2 Business
Days |
Next
Business
Day |
| Sunday |
Monday |
1-5 Business Days |
|
Thursday |
Wednesday |
Tuesday |
| Monday |
Monday |
1-5 Business Days |
|
Thursday |
Wednesday |
Tuesday |
| Tuesday |
Tuesday |
1-5 Business Days |
|
Friday |
Thursday |
Wednesday |
| Wednesday |
Wednesday |
1-5 Business Days |
|
Monday |
Friday |
Thursday |
| Thursday |
Thursday |
1-5 Business Days |
|
Tuesday |
Monday |
Friday |
| Friday^ |
Friday |
1-5 Business Days |
|
Wednesday |
Mon/Tues |
Saturday^Monday |
| Saturday |
Monday |
1-5 Business Days |
|
Thursday |
Wednesday |
Tuesday |
* If you
place your order after 2:00PM EST, then use the next day's
delivery choices.
^Saturday arrival (outside of our regular next day residential
ground delivery zone) is available in most areas via Next Day Fed Ex
w/ Sat Delivery however it is VERY expensive. See Priority
Overnight Charge and then add $15.00 to that fee. Tell us in the
Special Instructions Box that you authorize the additional
charge because you desire Saturday delivery.
^ See map at the bottom of this page to determine ground travel
time.
+Hawaii or Alaska
- Special notes at bottom of this page. |
Orders received
before 2:00PM EST (Mon - Fri) are shipped the same day.
Orders received after 2:00PM EST (Mon -Fri)
will be shipped the next business day (we do not ship on
Saturdays or Sundays). During
holiday weeks, please allow extra time.
When calculating transit time, remember you
cannot count the day shipped.
Our delivery options
are displayed prior to approving
your purchase.
3 Business Day delivery
2 Business Day delivery
Next Business Day
delivery
Priority Overnight
with Saturday delivery is available but not displayed. E-mail
for pricing.

IMPORTANT:
-
We can not offer
reimbursement for delayed shipments due to weather, train
derailments, incorrect or
insufficient delivery addresses, or any other delivery delays
outside of our control.
-
Transit time does not include the day the product is
shipped nor weekend days.
Packages sent regular
delivery to residential addresses will normally be left at the
residence if no one is home. Please let us know in the delivery
notes section if you need us to obtain a signature. It will cost
an additional $2.50 This does NOT apply to packages sent
3-day, 2-day, Next Day or any packages sent any method to a
business. If packages sent to a residence happens to come up
missing, we will initiate a claim on your behalf with Fed Ex,
but cannot reimburse unless Fed Ex rules that they were at
fault.
We usually require an indirect signature for
deliveries to apartment buildings. An indirect signature
means that a neighbor, apartment manager, doorman, etc. may sign
for the package. This is done to protect both our customer and
the recipient. You may request that we not obtain a
signature, however, if the package comes up missing, we will not
be able to offer a refund.
Special
Date deliveries.
School or College deliveries.
Please use
extra care in entering the ship to address.
Incorrect addresses will result in a $10 address correction charge.
For a complete list of our policies, please visit our
Policy page.
HAWAII AND ALASKA
Please allow an additional day or two
for transit time to these two states. None of our free shipping
items can be shipped without additional cost to these two states.
FUTURE DELIVERY DATES
Many times customers wish to
place an order "in advance" but do not want the gift delivered until
a future delivery date. This can easily be achieved by making
sure to leave the desired delivery date in the Special Instructions
provided during the check out process. If, for some reason,
the customer forgets to do this they can still delay the delivery by
immediately (within 30 minutes) replying to their automatic
confirmation e-mail and letting us know that they desire a future
delivery date. If we have any questions about the request, we
will notify the customer immediately.
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